Privacy Policy for Star Expedited
Star Expedited ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website, [https://starexpedited.com], or any services provided through the website (collectively, the "Site").
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please refrain from using our Site.
1. Information We Collect
We collect information to provide you with a better experience while using our services. The types of information we collect include:
Personal Information: When you fill out forms or interact with the Site, you may provide personal details such as:
Usage Data: We automatically collect certain information about your interactions with the Site, including:
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience. These help us understand user behavior, preferences, and improve our services. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide Services: To offer trucking services, process orders, provide quotes, and facilitate customer support.
Improve User Experience: To analyze usage patterns, improve the Site, and enhance user experience.
Communication: To send updates, promotions, and important information regarding our services (e.g., invoices, confirmations, and customer service communications). You can opt out of marketing communications at any time.
Legal Compliance: To comply with applicable laws and regulations or to respond to legal requests.
3. How We Share Your Information
SMS consent and customers' phone numbers will not be shared with any third parties or affiliates for marketing purposes.
No mobile opt-in data will be shared with third parties.
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third-party partners for the following reasons:
Service Providers: We may share your data with vendors, payment processors, or service providers who assist with the operation of the Site or fulfillment of services (e.g., payment gateways, email providers).
Legal Compliance: We may share information when required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, and safety of Star Expedited, our users, or others.
4. How We Protect Your Information
We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. This includes the use of encryption, secure servers, and other security measures. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
As a user, you have the following rights concerning your personal data:
Access: You can request to view the personal information we have collected about you.
Correction: You can update or correct inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.
Cookies Management: You can manage or disable cookies through your browser settings.
If you wish to exercise any of these rights or have any questions about how we handle your data, please contact us at [info@starexpedited.com and +1 (234) 274-0505].
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
7. Third-Party Links
Our Site may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. SMS Terms & Conditions
When you submit your phone number through our online forms, digital ads, website, emails, or verbal communication channels, you agree to receive communication from Star Expedited LLC regarding your inquiry (request). This may include updates on the status of your inquiry, additional information requests, and other relevant information.
We may use your phone number to contact you via SMS/Text, Phone call, or Voicemail. Standard message and data rates may apply.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or service.
Message frequency varies. Consent is not a condition of purchase.
We’ll never share or sell your phone number to third parties without your consent, except as required by law. If you wish to opt-out of these communications, please contact us at any time via info@starexpedited.com.
Opt-in and Opt-out Examples: Methods:We ask the customer for consent verbally, they go to our website at https://starexpedited.com/ get our business phone number, and call us, over the phone we ask them: Do you agree to receive SMS messages about inquiries (requests) from Star Expedited LLC at the phone number +1-234-274-0505?. The SMS frequency may vary. Data rates may apply. Text HELP to +1-234-274-0505 for assistance. Reply STOP to opt out of receiving SMS messages". They can opt-out at any time by replying to one of our text messages.
10. Contact Us
If you have any questions about this Privacy Policy, the data we collect, or how we use your information, please contact us at:
Star Expedited LLC
7588 Central Parke Blvd, Suite 303
Mason, OH 45040
Email: info@starexpedited.com
Phone: (234) 274-0505
Copyright © 2024 Star Expedited LLC - All Rights Reserved.
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